Privacy Policy

Thank you for using Mobuy.co.uk. We take our customer’s privacy seriously and we will only collect, record, hold, store, disclose, transfer, and use your personal information as outlined below.


Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.


Data Controllers and Data Protection Officer
A data controller is an organization that collects and uses personal data and has responsibility for how the personal data is used and managed.

A data protection officer is the person in an organization who has the responsibility for monitoring compliance with the law and for ensuring that personal data is protected within an organization.

The Data Protection Officer for Mobuy.co.uk can be reached at ([email protected]).

Collection of Personal Information
When you create an account in Mobuy.co.uk, or otherwise provide us with your personal information through our platform, the personal information we collect may include your:

Name
Delivery Address
Email Address
Mobile Number

We reserve the right to request for documentation to verify the information provided by you, so kindly ensure that the information you provide us through the platform is as accurate as possible.

We will only be able to collect your personal information if you voluntarily submit the information to us. If you choose not to submit your personal information to us or subsequently withdraw your consent to our use of your personal information, we may not be able to provide you with our Services. You may access and update your personal information submitted to us at any time as described below.

If you provide personal information of any third party to us, we assume that you have obtained the required consent from the relevant third party to share and transfer his/her personal information to us.

If you sign up for Mobuy.co.uk using your social media account or link your Mobuy.co.uk account to your social media account or use certain other Mobuy.co.uk social media features, we may access information about you which you have voluntarily provided under your social media provider in accordance with the provider’s policies and we will manage your personal data which we have collected in accordance with Mobuy.co.uk’s privacy policy.

Use of Personal Information
The personal information we collect from you will be used or shared with third parties, for some or all of the following purposes:

-To facilitate your use of our Services and/or access to the platform;
-To update you on the delivery of the products and for customer support purposes;
-To compare information, and verify with third parties in order to ensure that the information is accurate;


Further, we will use the information you provide to administer your account (if any) with us; audit the downloading of data from the platform; improve the layout and/or content of the pages of the platform and customise them for users; identify visitors on the platform; carry out research on our users’ demographics and behaviour; provide you with information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes;


When you register an account with Mobuy.co.uk or otherwise provide us with your personal information through the platform, we will also use your personal information to send you marketing and/or promotional materials about our or third-party sellers’ products and services from time to time. You can unsubscribe from receiving marketing information at any time by using the unsubscribe function within the electronic marketing material. We may use your contact information to send newsletters from us and from our related companies; and in exceptional circumstances Mobuy.co.uk may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes, or for fulfillment of legal and regulatory requirements and requests.

Mobuy.co.uk does not engage into the business of selling customers’ personal information to third parties.

Consent

You may communicate your objection to our continual use and/or disclosure of your personal information for any of the purposes and in the manner as stated above at any time by contacting us at our email address indicated below.

Please note that if you communicate your objection to our use and/or disclosure of your personal information for the purposes and in the manner as stated above, depending on the nature of your objection, we may not be in a position to continue to provide our products or services to you or perform on any contract we have with you. Our legal rights and remedies are expressly reserved in such event.

Updating your Personal Information
You can update your personal information anytime by accessing your account on the Mobuy.co.uk platform.

We take steps to share the updates to your personal information with third parties and our affiliates with whom we have shared your personal information if your personal information is still necessary for the above stated purposes.

If you would like to view the personal information we have on you or inquire about the ways in which your personal information has been or may have been used or disclosed by Mobuy.co.uk, please contact us at our e-mail address below.

If you have an account with Mobuy.co.uk, you may access details of your order by logging into your account. Here you can view the details of your orders that have been completed, those which are open, and those which are shortly to be dispatched. You undertake to treat your Mobuy.co.uk username, password, and order details confidentially and not make it available to unauthorised third parties. We cannot assume any liability for misuse of your Mobuy.co.uk username, password, or order details, except as stated in the Terms and Conditions.

Our Contact Information
If you have any queries about how we use your information or on data protection generally please contact us at ([email protected]).